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Frequently Asked Questions

Everything you need to know about our Laundry Service

General

Do you have a storefront?

How do I contact The Fabric Care Co. customer support?

What are your opening hours?

Are you VAT registered?

What items do you clean?

How long does it take to clean items?

How do you ensure garment safety?

Are your cleaning methods environmentally friendly?

Do you offer membership or subscription plans?

How does your collection and delivery service work?

What areas do you cover and is there a minimum order?

How should I prepare my items for collection?

Will I receive updates about my collection and delivery?

Can I reschedule or cancel my booking?

How does payment work?

Is my card information safe when making a payment?

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